As an accredited Mitel authorizedPARTNER, Vovida Solutions designs, supplies, installs and maintains Mitel IP Telephony Solutions. Mitel's long-standing business philosophy of developing solutions that add real value for the user and are easy for both the small business and the enterprise to implement have positioned them as a proven leader in the field of communications. Mitel's solid 30-year history in delivering the industry's best migration path is a critical reason why over 50 percent of their IP Telephony shipments are going to previously non-Mitel customers.
Today, half of IP Telephony shipments are used in harmony with a traditional PBX. Mitel have more IP Telephony systems installed in the UK than any other vendor. Mitel is responsible for some of the largest national IP Telephony deployments and are the market leader within small and medium businesses. Vovida Solutions and Mitel are passionate about understanding the business of our customers and delivering added value. We listen to the market and act with our customers. It is this philosophy that has allowed us to lead the market for advanced applications including
presence-based conferencing and collaboration, multimedia contact centres
and SIP-based phones and gateways.
As you will see, value and choice are integrated into everything we offer.
Leveraging the power of IP, Mitel delivers a full range of solutions to address business requirements. These are known as Mitel IP Communications Solutions and include IP Telephony, Mobility, Conferencing and Collaboration, Messaging and Contact Centre solutions. With Mitel IP
Communications Solutions, businesses can enhance employee mobility and extend enterprise connectivity, facilitate business-wide collaboration, improve customer service and contact management, and manage communications overload. These Mitel IP Communications Solutions enable businesses to save money while increasing operational efficiencies and employee
productivity. They also provide opportunities to improve customer loyalty and retention, and to drive new revenue streams.
Mitel focusses on the needs of the individual users within the customer's business. That's what sets Mitel apart. Most vendors consider the company to be the end customer. Mitel takes this concept further by considering not only how the IT department will implement and manage the solution, but
also the individual end user who will ultimately depend on and benefit from using the Mitel solution. How will the user interact with the application? How can we eliminate redundant steps required to dial a number or set up an application? How can we make the user's job easier?
These are questions Mitel ask at the outset of the design process. The answers enable Mitel to continuously enhance product functionality, offering more feature-rich communication choices for the users, and facilitating greater ease of management for IT staff. This, coupled with
an absolute obsession for usability, from simple telephony instruments through to sophisticated multi-media applications, places Mitel solutions at the top of the industry.
Alternative Networks Vovida and Mitel's core philosophy is to provide customers with solutions that can be implemented through Intelligent Evolution. This Intelligent Evolution philosophy ensures that customers can evolve, update and migrate their communications solutions over time and at their own pace, without disrupting or replacing their existing infrastructures. Flexible and expandable, Mitel solutions are outstanding in their ability to integrate old and new, so that customers can
future-proof and build their systems based on their own migration paths. Companies don't make decisions, people do. That is why Mitel is leading the way toward a new and more personalised approach to communications for enterprise and small business. The innovative solutions, applications and desktop appliances enable you to access, process and control your communications and information naturally, simply and efficiently. Mitel solutions allow you to collaborate over distance and time and to interact with your customers, colleagues and partners as never before. By combining the power of voice, data and video over converged high speed networks, Mitel provides you with flexible and personalised tools that let you leverage the latest advances for personal and organisational advantage.
